New student


IT-introduction for 2015-2016 semester (Download PDF)

How to register as a student?

(Follow all steps from 1 to 5)

1: Pay your student fee

Log in to StudentWeb with your birth date/national ID and PIN-Code.
Payment information is located at the top: More → Payments.
If you have not added your phone number, you will have to do that now by clicking:  “Your name” → Profile.
(The phone number is required to activate your account)
The student fee`s must be paid before you are registered as an active student.
It will take 3 to 5 days from the day you pay your fee until it is registered in our system.

2: Activate your account

Once the payment is registered, you can activate your account in the Activation portal:
Choose “Activate account/ aktiver konto” and enter your birth date/national ID. You will now receive a PIN code on your mobile. Enter the pin code and proceed to the next step.
Your username (which is also your student number) will now appear and you will be able to create your own password (make sure to comply to the minimum number of digits and use of special characters when you create your password).
Use these log-in credentials for all IT services at HUAS and for StudentWeb.

3: Register the correct study program

Log in on StudentWeb and follow all registration steps. Check that the study program and courses registered on your profile are correct and update them if necessary.
Once your registration on StudentWeb is complete you will gain access to the e-learning platform Fronter
It is therefore very important that you attend the information session on how to use Fronter at the beginning of each semester.

4: Confirm your attendance

Every new student must confirm their attendance by meeting up at the relevant campus.
Staff at HUAS will inform you when and where to meet to confirm your attendance. 

5: Student card

Staff at HUAS will inform you when and where to meet for the photograph for your student card. Shortly after the photograph is taken, you will receive your student card.
The student card is your student ID, your library card, door access control card and printing card so you will need it to borrow books from the Library, to access University facilities and for printing.


* About Programs see Examination Regulations for Hedmark University of Applied Sciences § 3, paragraph 3: "Students must pay tuition, register the correct study program (for studies of 60 student "points" or more) and / or register every semester within the deadline. Failure to meet these conditions will lead to the automatic cancellation of your student position."


IT-services for students at Hedmark University of Applied Sciences

Hedmark University of Applied Sciences offers the following IT-services:

  • Fronter
    Fronter is a web-based learning system which is used for academic and administrative purposes. You will find information on Fronter about lectures, schedules and other activities. Most courses will require you to hand in individual and group assignments on Fronter.
  • StudentWeb
    This is where you can manage information about yourself: address, phone number etc.
    This is also where you check that the study program, courses, exams and grades on your profile are correct.
  • E-Mail
    Every new student at HUAS is allocated an e-mail account by default. It is optional whether you wish to use it or not but if you do choose to use it, make sure to update your email address information on StudentWeb.
  • IT-Resources on campus
    • All campuses provide access to the two University`s wireless networks, Eduroam and HIHMgjest. You may choose which one to use:
      Eduroam: encrypted and secure. Free for all students and employees. Use your username along with your password to log on.
      HIHM-Gjest: unencrypted. Users are prompted to follow the instructions and use the PIN code provided on the mobile phone.
    • You can print out from your own computer or from the computers provided by the University College. You will receive a quota of printing credits every semester. In case you wish to buy more credit, you may do so at the local reception.

For further information and guidelines, visit:


Activation portal

PLEASE NOTE that you will be able to activate your account only after having paid the semester fee!

Every new student must activate their account in our activation portal. Here you will receive a username and password.
Your account must be activated only once. Students enrolled from the previous semester or year do not need to activate their account again and may continue using the same log in credentials they have previously used.
To activate your account, go to: and choose “Aktiver konto/activate account” and follow the instructions. This can be done with a computer, phone or tablet.

IT-user support

User support is a service that handles all inquiries about the University`s IT-services. Do not hesitate to contact us, if we cannot answer your question we will direct you to the right person.
You can reach User support either by e-mail: or phone: +47 624 30499 between 08:00 and 15:30. In the Library in each campus you will also find an IT station from where you may call User support. 


Every Campus provides printers that you can use with your student card. As a student you are allocated a printing credit at the start of every semester. If you wish to buy more printing credit, you may do so at the local reception. You can print from the University`s computers or from your own. You may find further information and guidelines at the IT station in the Library.

Student ID card

ID card will be issued within the first few week of the semester


Get started with StudentWeb

StudentWeb is the University`s web based portal used to register personal information, study program, courses, exams, grades and so on, for every student.

Every student has access to their account on StudentWeb and has the responsibility of keeping it updated.  

HUAS requires all students to use StudentWeb actively. Those who do not have a computer can use the ones provided at each campus for common use.

Where can I find StudentWeb?
You will find Studentweb if you scroll down to the bottom of this website, you can click "Studentweb" under the "LOG IN" field.


Get started with Fronter

Fronter is a web based learning platform used for communication and collaboration for learning and teaching. Teachers and students (and others) can meet here at any time to either present or retrieve information, or to communicate in various other ways. All you need on your computer is a regular web-browser such as Internet Explorer, Safari or Google Chrome. Fronter is divided into rooms for different subjects and classes. The rooms are alike in their starting points, but are gradually filled by teachers and students with information relevant to the subject.

  • Finding Fronter
    Start your internet browser and enter HUAS web address ( in the address bar. Choose Student in the top menu. You will find Fronter if you scroll down to the bottom of this website, you can click "Fronter" under the "LOG IN" field. You can also go directly to Fronter if you use the link: . When logging in, choose your preferred language (Norwegian or English). Your login credentials are the ones you received when you activated your student account (see: Using the activation portal for new students). If you have forgotten your password, go to:
  • Problems?
    If you experience any issues or difficulties using Fronter, contact Hedmark University College’s IT User support by phone: (624) 30499 or email:
  • Today
    Once you have logged in, you will be directed to Fronter’s main page “Today”. Here you will find news from different rooms and subjects. You can also see the last updates in a room, Last discussions, messages etc. The Today page may be configured differently for each user. 
  • Read news on “Today”
    Reading the news on the Today page is the first and most important use of Fronter. News posted in the different rooms will also appear on the Today page. You may have to click Read More if the text is long.
  • Screenshot
    The interface on Fronter is divided into three main fields.
    • "Personal tools" are permanent tools that will look the same regardless of which room you are in.
      • Rooms
      • Mitt Arkiv
      • My Portfolio
    • "Top menu" displays the room overview, help function, logout etc.
      • Options
      • Display all rooms
      • Rooms not visited
    • "Room menu" depends on which room you are in.
    • "Content field" depends on what content you have chosen to show in a room.
  • Customize
    You can update your contact information by selecting your own name at the top of the page. Some of this information can also be seen by other Fronter users. By updating your personal information on StudentWeb, you automatically update it on your Fronter profile as well (it may take up to one day).
    If you are not a student, you can change the information directly on Fronter (for example, you may change your password in My Profile settings)
  • Go to a Room
    Click Rooms at the top of the page. Then click Display all rooms to see a overview of the rooms you have access to. You can also add or remove rooms from your Favourites.
    When you enter a room you will see the Room menu on the left hand side of the page. In the Room menu you can find Test, Members, Resources, Hand-in etc. Use these options to familiarize yourself with the content of the room. Some rooms may have different options in the Room menu.
  • Read news in a room
    The news in a room are written by users that have Teacher permissions and are visible to all users who have access to the room. The news will appear on the room’s main page and on the Today page.
  • Reading the teaching and learning material in the Archive / Material
    The content in a room can be organized in different ways. In most rooms you will find the option “Fagstoff” containing all folders and materials related to the room`s subject. Select the title of the folders to open subfolders, documents or other shared files within the subject. You can find links to websites or other resources under “fagstoff”. You can also be active by creating and adding new content: see points below for further information on how to do this.
  • Upload a document to “My Archive”
    The following steps will explain how to upload documents from your computer to a folder in Fronter.
    First make sure you are in the correct folder on Fronter, then select Upload file. Browse your computer and make sure to select the correct file, choose open to upload it. Enter the title of the document and select Save. The file will then be uploaded in the folder you selected.
  • Use Student folder (Studentmapper)
    On the main page of most rooms you will find the option “Studentmapper”. In Studentmapper, you and your fellow students can create personal or shared folders where you can share documents, technical material and files related to project work or similar activities. To create a folder, select “folder” followed by “Regular folder” to make your own separate folder. You can also restrict access to the folder in the tab Customize access”, then choose “select from participant list”. Remember that users with Teacher permissions always have access to the student folders. 
  • Submitting a document in the Homework Folder
    Handing in documents is fairly similar to uploading a document to Archive. Hand-In folders will usually be located under “Hand-In” in the room menu. Select the correct folder and choose Upload File. If you are handing in a group project, you will also have to choose “Customize Owners” then select “Group hand-in” and add each name. To hand in an individual assignment click browse, then locate the file you want to hand in and click open. Once the file is selected, choose a title for the document and click Save. In a “Hand-In” folder, only the student who submitted the document and the teachers have permission to see documents. To make sure the document or file is handed in, you can go back to the archive, then into the Hand-In folder to see if the document is uploaded.
  • Add links to a folder
    To add links to a folder, select or create the desired folder, click “Create” and then select “link”. You will be redirected to a page where you can create your link. Enter the full URL address (internet address that begins with http://) followed by a title and a description of the link. Choose save and the link will be added to the desired folder. (Tip: make sure “Open in new window” is checked for easier access)
  • Create documents directly in Fronter
    To create document in Fronter, select or create a desired folder, click “Create” and then select “Fronter document”. Add a title and a description and specify whether you want one or more authors to have access to the document. Then choose Save and the document will be saved in Fronter.
  • Participate and start discussions
    Discussions can be written in a folder just like a regular document. When you open a discussion / forum post, you will see a title and some content. Below the title and content you will find all the posts made by other users. Choose the title of a post to see what others have written. If you want to reply to a post, choose “Reply”, then add a title and the content, and click “Save”.
    To start a new discussion, first select the folder you want the discussion in, then choose «Create» and select «Forum», add a title and your content and choose “Save”. You can create different types of forums, but Discussion is the most used forum. Please note that you can specify a time period which the forum is open to contributors.
  • Portfolio
    The option My Portfolio is where students can see their own activities, such as tests they have carried out, an overview of hand in folders etc.
  • Personal Tools
    On top of the Fronter page you will find a number of «personal tools» on a horizontal line. These are available at all times and are customized for the user who is logged in. The Rooms option is where you choose which subject room you want to enter. My Archive / Mitt Arkiv is your own personal archive where you can upload your content. My portfolio gives you an overview of your hand-in’s etc.

Note: When using your own private computer, make sure to have Windows updated. If Windows is out of date, you may experience some issues with Fronter. If you experience problems with individual functions in Fronter, make sure to update JAVA to the latest version:

Also make sure that the firewall on your computer does not block access to Fronter. You will often be notified to use “Acrobat Reader DC” when opening documents from Fronter. Acrobat Reader DC can be downloaded for free at


Information on the library services

Library card
Your Student ID card is also your library card, which you can use to borrow books. You can also use your student card in public libraries and libraries from other Universities as long as your national ID is registered in the Public Library registry.

IT Station in the Library
At HUAS all libraries have an IT station where students can get help with IT related problems. Make sure to read the guidelines for the most used IT services such as access to the WiFi connection or to the printers. You can also use the phone provided at the station to contact User support.

An IT station is available at all campuses though the IT station at Evenstad currently does not have a phone. At campus Blæstad the IT station is in the computer room.


Declarations, excerpt of guidelines and information about the use of IT resources at Hedmark University of Applied Sciences

A. Statement regarding electronic papers submitted.

Including term papers, projects, reports, essays, home exams, files and other assignments


  • MUST NOT have been used for the same or other exams at the University
  • MUST NOT have been used for another exam at a different College/University
  • MUST NOT refer to someone else`s work without this being stated (include full reference)
  • MUST NOT refer to an earlier work of your own without this being stated (include full reference)
  • MUST have stated all full references in the bibliography

I am aware that any violation of these rules will be considered as cheating
Ref.  Forskrift om eksamen ved Høgskolen i Hedmark, § 12. (This page is available only in Norwegian)

B. Excerpts of general guidelines for the use of IT resources

1. Guidelines

  • These guidelines apply to all use of IT resources at Hedmark University of Applied Sciences (HH), including all type of equipment, software and online resources of any kind owned by the University.
  • The guidelines shall be available on the University's website and by request to the IT service or at the University's reception.
  • Questions about interpretation of the guidelines should be directed to the IT service.
  • In addition to the guidelines, there may be local add-ins for local resources.
  • Every user of the University`s IT resources must read the guidelines and provide a signed confirmation that such guidelines are understood and will be followed and respected each time such resources are used. All users have the obligation of keeping themselves informed about the guidelines.

 2. Use of IT resources

  • The resources must be used only for the purposes they are intended.
  • All users have their own account which they can access only by using their own log in credentials. No user shall hide his/her own identity or pretend to be someone else.
  • All users are required to familiarize themselves with the user guidelines, documentation, etc. to reduce the risk of the system breakdown or loss of data, programs or equipment.

3. Privacy and safety

  • A user account is strictly personal and users must not allow others to use their account. Users are responsible for their accounts and their contentsand must take precautions to prevent others from using their account and files without permission. Precautions include the choice of an appropriate password and restricting access to files and folders.
  • Users have the obligation of preventing unauthorized access to the University`s networks, systems or equipment. For example, no user shall provide students with access to employee`s equipment and no student shall give access to IT resources to outsiders. Users who suspect that others use their account or files without permission must immediately report to the IT Service Support.
  • Users shall not attempt to gain access to accounts, files or folders belonging to other users without special permission from the other user. This also applies if the other user, with or without intention, has made his/her account, files or folders available.
  • Valuable data should be stored in places where backups are taken, such as the user's home directory on the server. Storing data on the local hard drive on school equipment (C: or D :), or on disks, etc. is at the user`s own risk.
  • Users shall not use IT resources in a way that might bother or offend others.

 4. Abuse

  • IT resources are limited and must be shared among users with respect to one another.
  • Abuse or unreasonable use can lead to restricted access for all users. You have the right to say what you want to whomever you want, but HH has no obligation to provide you with the equipment to do this. By sending messages through HH network resources or equipment implies some responsibility from HH side on the content and tone of the messages (e.g. when using HH headed letter) "Be polite and concise" is the rule to follow for such messages.
  • It is not permitted to change settings or remove the base program on the University's equipment without special permission from the administrators. It is not allowed to install games or illegal material.
  • Privileges for the use of HH resources could be curtailed on a general or individual level.
  • IT resources must not be used commercially, or for activities not related to the activities carried out by HH, or for political or religious instigation.
  • Any use of the College's IT resources must be done in accordance with the Norwegian law and with the rules and regulations applicable at the University and its departments.

Specially for students

5. Equipment

  • When using IT resources that are not directly related to teaching or research at HH the following rules apply:
    • Such activity can only take place in periods when the computers are not needed for other purposes. Periods where such use is not permitted can be introduced (the student has the obligation of finding the relevant information).
    • Upon request from another user who will use the computer for studying activities, shall the current user immediately provide the required computer without further complaint.
    • All such activity is a privilege that can be revoked at any time (the student has the obligation of finding the relevant information).
    • Users should not lock or prevent others to access a computer for extended periods.
    • It is not allowed to change hardware settings, or disarm, dismantle or move equipment.
    • Portable / personal equipment shall only be connected to the University`s computer network in specific cases, or through wireless networks when available.
    • It is not allowed to set up servers/services without special permission from the IT service.

6. Rooms

  • Rooms provided with the University`s PCs or other equipment are working space where it must be possible to concentrate.
  • It is not allowed to eat or drink in such areas.

 7. Data storage

  • At the end of each academic year (i.e. every summer) all data will be removed from the University's systems, and it is the user's own responsibility to take care of personal data (for example, by saving the data on a CD or memory stick or similar before the end of the academic year).

 8. Disciplinary measures

  • Violation of these guidelines leads to the following consequences:
    • First time: Warning
    • Second time: temporary or permanent blocking of the user`s account.

 The University`s leadership evaluates and establishes for how long such account shall be blocked or which other measures shall be taken (for example, calling the police or expelling the student in serious cases). Any decision on expulsion must be addressed in accordance with:  Lov av 12. mai 1995 nr. 22, om universiteter og høgskoler. (This page is available only in Norwegian)

C. Information to users of Fronter

What Fronter is
Fronter is an Internet-based communication and collaboration system that the University uses for teaching purposes. It is a Norwegian system that is regularly updated by the vendor in collaboration with colleges, universities and other businesses. The system can be accessed only with a personal login and password. Students, teachers and administrative employees are users of the system.

By using it, you acknowledge that the information described below is stored in the system under the conditions here described and that you have the obligation of following the guidelines here provided.

Information about your username and password are personal and must not be given to others.

Which information is stored and who has access to it
Person-related information on Fronter can be divided into three categories:

  1. Personal Information
    Personal information about every student is transferred daily from the University`s administrative systems. StudentWeb: student number, name, address, e-mail, telephone. Every student has access to such information regarding himself/herself on StudentWeb. Employees and other users can access and modify their own corresponding personal information directly on Fronter. Users with access to a same room on Fronter have access to the above personal information for all users of the same room. Additional information which is registered in the system regards: courses and study program the user is enrolled at as well as study year. Such information is available on Fronter in the rooms that you have access to and are registered as a participant.
  2. Information about the use of Fronter
    Fronter also records some information about what you as a user do. Teachers can see how many times you have gone into a room and when you did it last and how many files or other material you have opened and created. Fellow students and teachers can see who has created content items, and teachers can in addition see who opened each content item.
  3. CommunicationContent
    By actively using Fronter both students and teachers are able to communicate in writing and produce written or other types of material related to the content of the studies. Depending on restrictions to each room, other users have access to what you write and produce. They can also read discussion on the Chat function if this has not been deleted. Teachers have also access to folders created by students even when these have been created with restricted access.

Howthe University manages the information

Personal data on Fronter is used by the University only to manage the online part of the study curriculum. Participants in class can also use it in connection with the implementation of teaching and as a basis for mutual contact.

Information about the use of Fronter may be used by teachers to monitor students and student groups within the same responsibility and regulations as in regular teaching.

Communication Content will be managed by the teachers in the same way as information about the use of Fronter. Teachers have the right to delete or restrict content items created by students but must provide a justified reason to do so. Teachers have no right to change content items created by students without their permission. In such cases, the same conditions as in regular teaching situations apply. Teachers are not allowed to use content items created by students for other purposes without the student`s reference / permission.

Additional users

On Fronter there are two groups of users who have access to all rooms despite not appearing on the participants list. Fronter administrators have full access to maintain the system. Selected people in the department's administration also have full access to selected rooms to give messages to any group of students in the department. People with such access are committed to only using it for the purposes specified above.


Howteachers, studentsandother usersshould act
In general, all users of Fronter shall manage the available information within the limits and for the purpose Fronter is intended for and in accordance with the Norwegian law. Users are responsible for all information they may add in the platform, be it about themselves or other users, and have the responsibility to make sure that this information is “sufficient and relevant” and “accurate and up to date”.

The University College requires all Fronter users to comply to the following common etiquette rules:

  • Show respect to other users
  • Be honest and polite
  • Reflect about what you write
  • Show respect for others, for their faith, nation and race
  • Show respect for laws
  • Show respect for others' intellectual property, whether photos, audio, text or computer programs
  • Do not spread pornographic, violent, racist or profane material

Report illegalities