Can I park for free at my dorm?
- No. You need to register your car at the SINN Office after arrival. The fee is 100 NOK per month. Students living in the Smestad or Lundebekken dorm, need to visit SINN to register their car. Students living in Olympiaparken, Storhove and other places can send an e-mail to directly to email@example.com with full name, dormitory of residence and the car's registration number.
How do I report defects inside or outside the dorm?
- Defects needs to be reported right away through your SINN profile.
I have lost the key to my dorm, what should I do?
- Go to the SINN Office between 08:00 to 15:00 (Monday-Friday) to get a spare key. You will need to pay a fee for the lost key. For further information, please view the SINN web-page for lost keys.
Can I smoke in my room?
- No. Smoking is not permitted inside the dorm. Students can only do so in designated areas outside. Do not smoke out from your window or underneath fans.
How can I change my dorm after arrival?
- If you are not pleased with your dorm or have other reasons, please contact SINN, not the International Office. There are no guarantees that there are available rooms in other dormitories.
What is the contact information for International Office?
- The contact information can be found here.
What is the address of Campus Lillehammer?
- The address can be found here.
How do I log on to the Eduroam WiFi?
- Students whom have Eduroam at their home institution should automatically enter Eduroam at INN University. To enter the Eduroam WiFi with your INN account, use your student firstname.lastname@example.org and your password. A temporary password is given by the International Office after the Orientation Day.
I cannot log on to the Eduroam. What should I do?
- Check if you have inserted the correct password. Otherwise, go to settings on your computer/phone and forget the Eduroam WiFi. Try to log on again. If this does not work, please visit the IT-Department.
How do I change the password for my INN University Account?
- Go to www.konto.inn.no to change your password. Choose "Passord" (password) and "Endre passord" (change password), or "Glemt passord" (forgotten password).
When will I get my Student ID card?
- Information on when will be given during the Orientation Day.
How do I activate my student card on the printers?
- Please view the manual.
Until when can I change my courses?
- Fall semester: end of August.
- Spring semester: end of January.
How do I change my courses?
- The change must be approved by the home institution. Courses cannot collide. Erasmus+ students need to use the "During the Mobility" part of their Learning Agreement or provide a new Learning Agreement. This depend upon what is required from the home institution. Bilateral students need to use the second part of their Learning Agreement.
How do I find the course time-schedule?
- The course time-schedule can be found in TimeEdit, or in Canvas. Canvas will only show the course(s) each student is signed up for.
- NB: The course time-schedule for Video Production and Cross Cultural Communication will be forwarded by the International Coordinator.
How can I find the class rooms?
- Each part of the University has different names. In the course time-schedule, each classroom has one letter (and numbers). All Auditoriums (eg. Aud-A) are located in the main building. Other rooms are located around the campus. Eg. G107 = Gamlebygget, floor 1, room 7. Do note that the TV-School on 4th floor has separate rooms (for Video Production).
- G = Gamlebygget (the Old Building). I = Internatet (together with the SINN Office). K = Nyhove. M = Montenegro. N = Nordhove. P = Paviljongen. S = Sørhove. V = Vesthove. Ø = Østhove. For an easy overview, check out the online map of Campus Lillehammer.
Does the INN University have a gym?
- Yes. For approximately 300 NOK per semester, students can sign up for the gym. While doing so, they can participate in as many of Lillehammer Student Sports' (LSI) activites as they wishes (soccer, handball, lacrosse, volleyball ++). Information on when to sign up will be given during the Orientation Day. Students must pay the fee with their credit/debit card. It will take a few working days to get access to the Gym. To enter the Gym, use the student card and the 4-digit pin code.
Which student groups can I join?
- There are many groups to choose between. To see the overview, please click here.
Where can I find the link to Studentweb, Canvas, Inspera and TimeEdit (course time-schedule)?
- The links can be found here.
How do I find my curriculum?
- The curriculum can be found in our web-page (only in Norwegian). Obligatorisk = Mandatory. Anbefalt = Recommended.
Do I have to buy the curriculum?
- Much of the curriculum is accessible thorugh online links. It is most likely that each course has 1-3 (or more) books which the students should buy. It can be bought in the University Book Store, borrowed in the Library for free (limited amount of books), or purchased through a second-hand Facebook Group. One of the Facebook groups are for students who wish to sell/buy used curriculum. If you would like to buy through this group, the assigned Buddy can be of assistance. Do note that 99% of sales/requests in the group is made in Norwegian.
How do I enter the University outside the opening hours?
- Use your INN University Student ID and the 4 digit pin-code. To see the opening hours, please view our web-page.
Can I park for free at the University?
- Yes, in designated spots. Information will be given after arrival in Lillehammer.
Can I smoke inside the University buildings?
- No. Smoking is only permitted in designated areas outside.
Is my candidate number and student number the same number?
- No. Your student number consists of 6 digits. Your candidate number consists of 1-3 digits, and can only be found in Student Web. The candidate number differs for each exam.
Why can I not use my student number/name on my exam?
- This is due to anonymity. The sensor(s) correcting your exam should not know whom you are, in order not to show favouritism.
Which type of exam will I have during my exchange?
- Some courses have oral exams, others have 3-5 hour school exams, while others have home exams. To read more about the different type of exams, please see here.
What do I need to include in the front page of my home exam?
- Include: candidate number, number of words, date of submission, course code and name.
- Not include: student number, name, e-mail and other information about you.
Where can I find an overview of the exam dates?
- The overview can be found here.
I need extra time on my exams, how do I apply for this?
- Students in need of special exam arrangements for medical or other reasons, can apply by submitting an application form. For more information, see here. Do remember the deadline.
How do I cite my sources?
- Please view the Library's web-page for how to easily write and cite.
- A seminar on how to cite sources will be held each semester.
When will the exam grades be published?
- Oral exams: students will get to know their grades on the last day of the exam.
- Home and school exams: within 3 weeks after the final day of the exam.
- Do notice that delays might happen. If, students will be informed per e-mail.
Where can I find my grades?
- In StudentWeb.
I need a temporary Transcript from INN University. How do I get this?
- For a signed version, please visit the International Office, or the main desk, as you need to get a physical copy. You cannot receive your Transcript by e-mail.
If I fail an exam, can I retake it the same semester?
- No. Retakes are done the following semester. If students need to improve their grade, they can only retake the exam the next time the course runs – in one year.
How do I ask for a justification of my grade?
- Within one week after the grade is publised, an e-mail has to be sent to the course coordinator asking for a justification by the student. Remember to include the candindate number.
How do I appeal against the grading?
- Please view this web-page for information. Do note that it normally takes 8-10 weeks to get an answer on the appeal.
Will there be one/several information meeting(s) for exams?
- Yes, each semester. These are mandatory meetings for exchange students. Students staying one year only need to participate in a meeting during their first semester.
Doctor's office and Emergency Clinic
I need to visit the Doctor’s Office (General Practicioner). Where do I go?
- Call (+47) 116117 to book an appointment. If students need help in calling the doctor, please ask the Buddies or the International Office. The Doctor in charge changes every day; therefore, do note that the location might change too. After the appointment, students need to pay for their visit at the Doctor’s Office (150-350 NOK). If the fee is not paid, an invoice will be delivered in the mail box with an additional invoice fee.
I need to go to the Emergency Clinic, how do I go there?
- The Emergency Ward is located close to the city centre. The address is: Anders Sandvigs gate 17, 2609 Lillehammer.
Is the fee at the Doctor's Office/Emergency Clinic refundable?
- No, it is not.
I need to call an ambulance, or get immediate help. Which number should I call?
- Call 113. If it does not demand immediate attention, please visit the Emergency Ward (if the Doctor’s Office is closed).
How can I get information about things to do in Lillehammer?
- Check out the official page for Lillehammer, which gives tips on what students can do during their stay. Another recommended web page is Visit Norway.
I want to volunteer during my stay at different events. Is this possible?
- Yes. To view the possible events, please see here. More information will be given during the Orientation Day.
I would like to rent hiking equipment, sports equipment and games. Where can I do so?
- The store Vandreskoen offers equipment students and others can rent (not free). For other types of equipment and games, this can be rented from BUA Lillehammer for free. Do note that BUA has specific rules regarding renting. Information will be given on the Orientation Day. Both web-pages are only in Norwegian.
I would like to cycle around Lillehammer. Is there any special web-page for with information?
- Yes. The official web-page of Lillehammer contains information on the different cycling destinations, Bike Parks, Bike hire and more around the area.
Is there any possibilities for ice skating in Lillehammer?
- Yes. You can either sign up for the ice-hockey team in LSI (Lillehammer Student Sports group) or go ice skating on lake Mjøsa (if the ice is safe).