Language: NOR | ENG

During the semester


On-campus housing

Can I park for free at my dorm?

No. You need to register your car at the SINN Office after arrival. The fee is 100 NOK per month.

Students living in the Smestad or Lundebekken dorm, need to visit SINN to register their car.

Students living in Olympiaparken, Storhove and other dormitories can send an e-mail to directly to with full name, dormitory of residence and the car's registration number. 

How do I report defects inside or outside the dorm?

Defects needs to be reported right away through your SINN profile.

I have lost the key to my dorm, what should I do?

Go to the SINN Office between 08:00 to 15:00 (Monday-Friday) to get a spare key. You will need to pay a fee for the lost key. For further information, please view  the SINN web-page for lost keys.

Can I smoke in my room?

 No. Smoking is not permitted inside the dorm. Students can only do so in designated areas outside. Do not smoke out from your window or underneath fans.  

Students whom are caught smoking might receive a fee from SINN.

How can I change my dorm after arrival?

If you are not pleased with your dorm or have other reasons, please contact SINN, not the International Office. There are no guarantees that there are available rooms in other dormitories.

INN University

What is the address of Campus Lillehammer?

Postal address:
Inland Norway University of Applied Sciences
Campus Lillehammer
P.O. Box 400
2418 Elverum

Visiting address:
Gudbrandsdalsvegen 350
2624 Lillehammer

How do I log on to the Eduroam University WiFi?

Students whom have Eduroam at their home institution should automatically enter Eduroam at INN University. To enter the Eduroam WiFi with your INN account, use your student and your password. A temporary password is given by the International Office after the Orientation Day. 

I cannot log in to Eduroam. What should I do?

Check if you have inserted the correct password. Otherwise, go to settings on your computer/phone and forget the Eduroam WiFi. Try to log on again. If this does not work, please visit the IT-Department.

How do I change the password for my INN University Account?

Go to to change your password. Choose "Passord" (password) and "Endre passord" (change password), or "Glemt passord" (forgotten password).

When will I get my Student ID card?

Information on when will be given during the Orientation Day.

Until when can I change my courses?

Fall semester: end of August.

Spring semester: end of January.

How do I change my courses?

The change must be approved by the home institution. Courses cannot collide. Erasmus+ students need to use the "During the Mobility" part of their Learning Agreement or provide a new Learning Agreement. This depend upon what is required from the home institution. Bilateral students need to use the second part of their Learning Agreement

How do I find the course time-schedule?

The course time-schedule can be found in TimeEdit, or in Canvas. Canvas will only show the course(s) each student is signed up for. In TimeEdit you can search for the time schedule for all courses running during the same semester.  

NB: The course time-schedule for Video Production and Cross Cultural Communication will be forwarded by the International Coordinator. 

When will the course time-schedule be published for the following semester?

After 01 June for the fall semester, and after 01 December for the spring semester.

How can I find the class rooms?

Each part of the University has different names. In the course time-schedule, each classroom has one letter (and numbers). All Auditoriums (eg. Aud-A) are located in the main building. Other rooms are located around the campus. Eg. G107 = Gamlebygget, floor 1, room 7. Do note that the TV-School on 4th floor has separate rooms (for Video Production). 

G = Gamlebygget (the Old Building). I = Internatet (together with the SINN Office). K = Nyhove. M = Montenegro. N = Nordhove. P = Paviljongen. S = Sørhove. V = Vesthove. Ø = Østhove. For an easy overview, check out the online map of Campus Lillehammer.

Is there a Gym at Campus Lillehammer?

Yes. For approximately 300 NOK per semester, students can sign up for the Gym in the main campus building. While doing so, you can participate in as many of Lillehammer Student Sports' (LSI) activites as they wishes (soccer, handball, lacrosse, volleyball ++). 

How and when can I sign up for the Gym?

Information on when to sign up will be given during the Orientation Day, and later in the official Facebook group for incoming exchange students. Students must pay the fee with their credit/debit card to LSI, not the International Office. It will take a few working days to get access to the Gym.

How do I enter the Gym?

To enter the Gym, use the student card and the 4-digit pin code. Only students whom have paid the fee, will have access.

I have paid for the Gym membership, but I cannot enter with my card. What do I do?

You get access to the gym after a few working days, as the access must be given by our IT-Department. LSI sends a request to the IT-Department with the students whom have signed up. Please contact LSI directly if you do not have access within one week.

How do I find my curriculum?

The curriculum can be found in our web-page (only in Norwegian). Enter the name/code of the course to find the curriculum for your course(s). Obligatorisk = Mandatory. Anbefalt = Recommended. Do notice that the curriculum might not be ready until a few days prior to the beginning of each semester. 

Do I have to buy the curriculum?

Much of the curriculum is accessible thorugh online links. It is most likely that each course has 1-3 (or more) books which the students should buy. It can be bought in the University Book Store, borrowed in the Library for free (limited amount of books), or purchased through a second-hand Facebook Group. One of the Facebook groups are for students who wish to sell/buy used curriculum. If you would like to buy through this group, the assigned Buddy can be of assistance. Do note that 99% of sales/requests in the group is made in Norwegian.

How do I enter the University outside the opening hours?

Use your INN University student ID card and the 4 digit pin-code to enter the buildings. View our web-page to see the opening hours.

Can I park for free at the University?

Yes, in designated spots. Information will be given after arrival.

Can I smoke inside the University buildings?

No. Smoking is only permitted in designated areas outside.


Will there be one/several information meeting(s) for exams?

Yes, each semester. These are mandatory meetings for exchange students. Students staying one year only need to participate in a meeting during their first semester.

Can I use my student number/name on my exams?

No, you should not. You should use your candidate number. This is due to anonymity. The sensor(s) correcting your exam should not know whom you are, in order not to show favouritism. 

What is the difference between my candidate number and my student number?

Your student number consists of 6 digits, while your candidate number consists of 1-3 digits. The candidate number can only be found in Student Web, and differs for each exam.

Which type of exam will I have during my exchange?

Some courses have oral exams, others have 3-5 hour school exams, while others have home exams. More information on the different type of exams, can be found in the main information page for exams.

What can I bring to my school exam? What can I not bring?

Permitted: Identification card (student ID/drivers license/other card with your picture and birth date), food and drinks, disposable earplugs, pen, pencils, erasers and highlighters. For digital school exams, you need to bring your own computer. The Safe Exam Browser must be installed on your computer in order to use the computer during the exam. An exam meeting will be held where students have the chance to download this exam.

Not permitted: Phone, watch (digital and non-digital) and notes.

What do I need to include in the front page of my home exam?

Include: candidate number, number of words, date of submission, course code and name. 

Not include: student number, name, e-mail and other information about you. 

I need extra time on my exams, how do I apply for this?

Students in need of special exam arrangements for medical or other reasons, can apply by submitting an application form.  View the exam web-page for more information and the deadline.

Is it neccessary to cite sources in my home exam? How do I cite my sources?

Please view the Library's web-page for how to easily write and cite. 

A seminar on how to cite sources will be held each semester.

When will the exam grades be published?

Oral exams: students will get to know their grades on the last day of the exam.

Home and school exams: within 3 weeks after the final day of the exam. Do notice that delays might happen. If, students will be informed per e-mail.

I need a temporary Transcript from INN University. How do I get this?

For a signed version, please visit the International Office, or the main desk, as you need to get a physical copy. It is not possible to receive a digital copy. You will need to scan your Transcript by yourself.

When can I retake my exam(s)?

For exams where you have received the grading F/failed, you can retake it during the next semester. 

If you received the grading E (or better)/passed, and you would like to improve your grade, it can only be done when the course runs - in one year. 

Can I retake an exam back home? Or do I need to come to Lillehammer?

Home exams can be written wherever you are.

School exams must be taken at Campus Lillehammer. If students wishes to retake digital school exams in their home country, an application can be sent to the Exam Office. It is not guaranteed that it will be accepted. If it is accepted, students will need to hand-write their exams. 

For Oral exams, it might be possible to do the exam per Skype. However, an application must be sent to the Exam Office. It is not guaranteed that it will be accepted.

How do I ask for a justification of my grade?

Within one week after the grade is publised, an e-mail has to be sent to the course coordinator asking for a justification by the student. Remember to include the candindate number. Your course coordinator has two weeks to provide a justification - by e-mail or phone call.

How do I appeal against the grading?

Information on how to appeal can be found in the exam web-page. Do notice that it normally takes 8-10 weeks to get an answer on the appeal. It might take longer.  Do notice that the deadlines for appeals again the grading varies

Doctor's office and Emergency Clinic

I need to visit the Doctor’s Office (General Practicioner). Where do I go?

Call (+47) 116117 to book an appointment. If students need help in calling the doctor, please ask the Buddies or the International Office. The Doctor in charge changes every day; therefore, do note that the location might change too.

After the appointment, students need to pay for their visit at the Doctor’s Office (150-350 NOK). If the fee is not paid, an invoice will be delivered in the mail box with an additional invoice fee.

I need to go to the Emergency Clinic, how do I go there?

The Emergency Ward is located close to the city centre. The address is: Anders Sandvigs gate 17, 2609 Lillehammer

I need to call an ambulance, or get immediate help. Which number should I call?

Call 113.

If it does not demand immediate attention, please visit the Emergency Ward (if the Doctor’s Office is closed).

Experiencing Lillehammer

How can I get information about things to do in Lillehammer?

Check out the official page for Lillehammer, which gives tips on what students can do during their stay. Another recommended web page is Visit Norway

I want to volunteer during my exchange at different events. Is this possible?

Yes. More information can be found in the Volunteering web-page. Students will be informed of this possibility during the Orientation Day.

There will be arranged information meetings later in each semester, where students have the chance to ask questions regarding the different events. Dates will be informed in the Facebook group for incoming exchange students.

I would like to rent hiking equipment, sports equipment and games. Where can I do so?

The store Vandreskoen offers equipment students and others can rent (not free). For other types of equipment and games, this can be rented from BUA Lillehammer for free. Do note that BUA has specific rules regarding renting. Information will be given on the Orientation Day. Both web-pages are only in Norwegian. 

I would like to cycle around Lillehammer. Is there any special web-page for with information?

Yes. The official web-page of Lillehammer contains information on the different cycling destinations, Bike Parks, Bike hire and more around the area.

Is there any possibilities for ice skating in Lillehammer?

Yes. You can either sign up for the ice-hockey team in LSI (Lillehammer Student Sports group) or go ice skating on lake Mjøsa (if the ice is safe).

If you would like to rent ice-skates from BUA, remember that you will either need a Norwegian phone number yourself, or submit the "Authorisation to borrow equipment" form. In this form, one of the Buddies/or your friends with a Norwegian phone number has to accept that you can rent equipment with their number.